Privacy Policy for My Health Aiyin
Scope and Purpose
This privacy policy ("Policy") outlines how My Health Aiyin and its affiliated companies, subsidiaries, and parent companies (referred to as "My Health Aiyin," "we," "us," "our," and/or "MHA") collect, use, and disclose information obtained from you through various websites and applications, including www.myhealth.aiyin.us, that link to this Policy (collectively referred to as the "Sites"). This Policy also governs the collection of information that occurs offline, such as when you visit our physical offices, attend My Health Aiyin events, or interact with our representatives at other events, or in any other circumstances where this Policy is made available to you.
The terms of this Policy are not applicable to My Health Aiyin product offerings that have separate privacy policies or to third-party websites that we may link to. We have no control over and cannot be held responsible for the privacy practices of third-party websites. Therefore, we advise you to review any relevant privacy policies of these third-party websites independently.
My Health Aiyin processes data on behalf of healthcare providers in accordance with the agreements we have with our customers. These agreements may require Business Associate Agreements as per the Health Insurance Portability and Accountability Act ("HIPAA"). Your healthcare provider may have its own policies and practices regarding the collection and use of your data. We are not responsible for how your healthcare provider handles your information, and it is advisable that you review their privacy policies.
What Services Do We Provide?
My Health Aiyin, headquartered in the United States, provides network-enabled services to healthcare, hospital, and ambulatory customers across the country. Our healthcare cloud-based solutions offer healthcare providers various options such as electronic health records, patient engagement tools, and revenue cycle management. For further details regarding My Health Aiyin, kindly refer to the "About" section on www.myhealth.aiyin.us.
What Personal Data Do We Gather?
Personal information is data that can be utilized to identify an individual. The specific types of personal information we gather depend on the nature of your interactions with us. In the last 12 months, we have obtained personal information that falls under the following broad categories:
Identifiers: Your name, email address, IP address, and other similar information.
Customer Records Information: Your postal address, phone number, and other contact details.
Commercial Information: Information regarding products or services that you have purchased.
Electronic Network Activity Information: Your engagement with our website.
Professional or Employment-Related Information: Your job title or employer.
Geolocation Data: General location information derived from your IP address or precise location information obtained via GPS-based functionality.
How Do We Collect Your Personal Data?
We may obtain your personal information in various ways, which include the following:
Directly from You: Information you voluntarily provide, such as when you fill out fields on the Sites, request specific services or information, participate in surveys, or contact our customer service.
Automatic Data Collection Technologies: Cookies and other technologies may collect information about your device and your visit to our Sites.
Other Sources: Information from lead generation companies, social networks, business partners, other users of our services, or publicly available sources.
How Do We Use Your Personal Data?
We utilize your personal information in the following ways:
For Expected Purposes: Such as responding to your requests.
To Provide and Improve Services: Including optimizing our Sites' functionality.
To Identify and Authenticate Users: For account and service access.
For Communications: Through emails, newsletters, announcements, and other types of communication.
For Safety, Security, and Legal Compliance: Including maintaining the safety of our personnel and clients.
How Do We Disclose or Share Your Personal Data?
The personal information we reveal for commercial purposes falls into these categories: identifiers, commercial data, internet activity, and geolocation data. We may share your personal information outside of My Health Aiyin in the following circumstances:
With Service Providers: For services such as analytics, content management, and marketing.
With Affiliates and Related Entities: For business purposes.
With Customers: When you participate in our surveys as an authorized user.
With Legal Authorities: When legally required or to prevent legal violations.
With Your Consent: When you provide explicit consent.
How Do We Safeguard and Retain Data?
We safeguard your information using various security measures, including encryption for sensitive information. However, we can’t guarantee that your information is completely secure. We keep information for different periods depending on why we collected it, and we won’t keep it longer than needed unless required by law. Sometimes we may be unable to delete or de-identify your information for technical or operational reasons, but we’ll take steps to prevent further processing.
Cookies and Automated Data Collection Technologies
Our websites use various automated data collection technologies, including cookies, pixels, ad tags, SDKs, clear GIFs, session replay scripts, and Javascript to enhance user experience, gather statistical information on website usage, and maintain website security. Cookies help the website to function effectively and personalize your experience.
Technology Integrations and Social Media
Our services and websites may contain integrations with social media and technology platforms operated by separate entities. We may collect information from third-party social media and marketing companies to improve our data sets. When you interact with these platforms, we may receive information from them. Please review their respective privacy policies and terms of use for details on how they handle your information.
Rights for Residents of Applicable States
Residents of states with applicable consumer privacy laws may have the following rights:
The right to know whether we process their personal information.
The right to access their personal information.
The right to correct inaccuracies in their personal information.
The right to have their personal information deleted.
The right to receive a portable and readily usable copy of their personal information.
The right to opt out of the sale or sharing of their personal information.
Privacy Notice for Residents of California
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories of personal information we have collected about you, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. California residents may exercise these rights by contacting us.
Site is Intended for Adults 18 or Over
Our Sites are not intended for individuals under the age of eighteen. We do not knowingly collect personal information about children under the age of 13. If you are a parent or guardian and believe that we have collected information from your child in violation of the law, please contact us.
Information We Collect is Governed by U.S. Law
If you access our Sites from outside the U.S., please note that we are governed by U.S. law, and the information we collect may be processed, stored, and used in the U.S. and other locations.
Privacy Policy Updates and Revisions
We may update and modify this Policy at our discretion and at any time. Any changes will be posted on www.myhealth.aiyin.us, along with the effective date, and will be considered effective as of that date. Your continued use of the Sites after the posting of changes indicates your acceptance of the revised Policy.
How to Contact Us
If you have inquiries, remarks, or wish to exercise your rights under applicable state law concerning this Policy, please contact us via:
Calling: 408-500-1113
Email: ali@aiyin.us
Writing to: My Health Aiyin: Chief Compliance Officer Google Tower, 69 Murree Road Shamsabad, Rawalpindi